NewExplore decision agents and merchant-set guardrails
See how they workDecision agents
A decision agent is a bounded workflow that evaluates a retail decision, checks explicit business limits and either proposes, routes or carries out the permitted next step.
Last reviewed
Guardrails describe scope, financial limits, margin limits and approval rights. A proposal outside that boundary is held for review rather than silently widened.
A planner should be able to inspect the proposal, its reasoning and the checks applied before granting more authority. Autonomy is widened decision by decision, not switched on for an entire business at once.
PACX currently supports configured auto-approval for eligible allocation plans and staged approvals for allocation, ordering and transfer workflows. Broader unattended agent availability is documented per module and customer scope before it is described as current.
No. The merchant owns strategy, range and decision rights. An agent handles only the bounded workflow and permissions the business has explicitly assigned.
The decision is held and routed to the appropriate approval path with the reason it did not qualify for automatic handling.